Sparsh, with its focus on, vast knowledge of and experience in the Banking and Financial Services (BFS) industry has been delivering significant impact to international banking and financial organisations. Our value proposition goes beyond just cost savings and quality; we deliver strategic impact through increased productivity and continuous process improvements. We offer services across retail banking, business banking and shared services.
Sparsh combines the best of people, processes, technologies, and operating models to provide high-value and high-quality solution to our clients.
Sparsh's range of services for retail and branch banking operations, and institutional banking and markets includes -
Sparsh's Value Proposition
- Efficient management of fluctuating high volumes by managing aggressive growth to accommodate higher volumes on account of client's growth in business or market share
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Proven experience in delivering complex banking operations across regions and over 100 different systems
- Wide reach resulting in inherent provision of business continuity for banks
- Ability to process 'low-ticket' transactions and recover written-off items to bank's P&L. Technology innovation through digitization thereby automating processes in various areas such as -
- Customised CRM systems and seamless integration with back-end transaction processing systems of banks
- Aligned dialer systems to telemarketing or collections and recoveries strategy of banks thereby improving productivity
- Ability to convert physical transactions into paperless operations through scanning and image-enabled workflow automation systems
- Ability to host, integrate, manage, document, test and implement core banking and support systems
- Experience in managing a variety of 'Hybrid' offshore models such as BOT, and pure-play third party. Experience in offshoring, captive setups and consulting
Our Value Maximizes
Techno Business
IT and Process Consulting
Risk and Compliance Management Practice
