At Sparsh, we believe that our 16,000 plus employees are our key asset and the catalyst for our business. Sparsh is one of the 'first movers' in the domestic BPO space with a wealth of experience gathered over a decade in people, processes and technology. Today, our workforce of 16,000 people across 20 delivery centres in 9 locations service over 40 leading multinational companies in varied industry verticals. We are the No. 1 Domestic BPO service providers as per the Dataquest Domestic Call Centre Survey 2008. Our value driven culture ensures that the work environment at Sparsh is open, transparent and oriented towards delivering value and excellence to our clients. Our best practices mirror those of our parent company Intelenet. The key to an open and employee- centric work culture is 'employee listening'. We implement a number of formal and non-formal employee listening initiatives such as our Annual Employee Satisfaction Survey (ESAT), Open door policy, CXO interactions and open forums to share important organisational and industry developments.
|
|
| C |
| | | | A |
| | | | R |
- Rapid change and development
| | | | E |
| | | |
|
|
|
|