Positions in Government Process
| Payroll Executive |
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| Location |
Dehradun (1) / Karnal (1) |
| Qualification |
PG Diploma in HR / MBA - HR / MPM |
| Responsibilities |
Processing Payroll
FNF processing
PF withdrawal process
ESIC process |
| Competencies required |
Excellent Computer skills with good communication |
| Experience |
1 year |
| Recruitment Executive |
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| Location |
Dehradun (1) / Karnal (2) |
| Qualification |
P.G.Dip HR / MBA - HR |
| Responsibilities |
Conducting Interviews
Preparing & Maintaining recruitment MIS and reports
Sending joining details
Coordinating with Training Department for batches.
Coordinating with consultant for manpower requirement and settling invoices.
Generating Employee Referrals |
| Competencies required |
Excellent communcation, Assertive, Computer literacy |
| Experience |
1 year |
| Sr Executive / AM - HR |
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| Location |
Karnal (1) |
| Qualification |
P.G.Dip HR / MBA - HR |
| Responsibilities |
Attrition Management
Statutory Compliances
Employee Engagement activities
Exit interviews and analysis
Oversee recruitment as well as payroll function |
| Competencies required |
Excellent communcation, Assertive, Computer literacy, People management |
| Experience |
2 - 3 year |
| Admin Executive |
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| Location |
Dehradun (1) / Karnal (2) |
| Qualification |
Graduate |
| Responsibilities |
Infrastructure Management.
Facility Management.
Vendor/ Budget Managements.
Govt. Statutory Compliance.
Support to other functional Department. |
| Competencies required |
Logical, Computer Literate,Good Verbal & Written communication skills. |
| Experience |
1 - 2 years |
| Dy Manager - Operations |
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| Location |
Dehradun (1) |
| Qualification |
Graduate |
| Responsibilities |
Login hrs (8 hrs/login)/Manning
Productivity in terms of calls/day as per SLA
Complaints Resolution % (95%)
Quality Non-FA (target 80%)
Quality FA scores (97%)
Product test scores for team (85%)
Attrition %
Absenteeism %
MIS accuracy |
| Competencies required |
Excellent Computer skills, Good Interpersonal relations, Team Handling skills |
| Experience |
4 - 5 years in a BPO |
| Asst Manager - Operations |
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| Location |
Dehradun (2) / Karnal (2) |
| Qualification |
Graduate |
| Responsibilities |
Login hrs (8 hrs/login)/Manning
Productivity in terms of calls/day as per SLA
Complaints Resolution % (95%)
Quality Non-FA (target 80%)
Quality FA scores (97%)
Product test scores for team (85%)
Attrition %
Absenteeism %
MIS accuracy |
| Competencies required |
Excellent Computer skills, Good Interpersonal relations, Team Handling skills |
| Experience |
2 - 3 years in a BPO |
| Product Trainer |
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| Location |
Dehradun (2) / Karnal (5) |
| Qualification |
Graduate |
| Responsibilities |
New Hire Trainings
Refresher trainings
Process Improvement
Achievements
Communication& documentation, Discipline & Behaviour |
| Competencies required |
Computer literate, People management, Good communication skills |
| Experience |
Atleast 1 year in a BPO |
| Quality Analyst |
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| Location |
Dehradun (3) / Karnal (3) |
| Qualification |
Graduate / Diploma in any stream |
| Responsibilities |
Monitoring Calls
Feedback
Improving agents productivity
calibrations |
| Competencies required |
Computer literate(specially in excel),Good analytical skills,Good communication skills |
| Experience |
Atleast 1 year in a BPO |
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| R |
- Rapid change and development
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