Engagement Model
  Infrastructure
  Technology
  Quality Assurance
  People
  Training
Sparsh has 20 state-of-the-art delivery centres in nine locations spread across India. Our centres are strategically located in Mumbai, Kolkata, Pune, Bangalore, Gugaon, Mohali, Chennai and Puducherry.

All the centres are equipped with -
  • 100% power backup with end-to-end fiber connectivity to ensure a 24x7 service
  • Integrated internet and voice-based support benchmarked to national practices
  • Dedicated modular workspaces for each of our clients
  • Alternate call routing facility
  • Online monitoring through CCT
  • Access control mechanisms
  • Well-defined fire exits and advanced fire-protection systems
  • Recreation area and training rooms
  • Learning centres and libraries
  • 24 hour cafeteria


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